Direct Service
The Tummers Support Group is available for you 24/7. Do you have a maintenance-related question, or are you experiencing a fault? We will send our best people to assist you!
Spare parts
The right spare parts minimize your machine’s downtime. If you need advice on the correct spare parts, our Spare Parts department is happy to help!
Global expertise. Local support. Always connected.
At Tummers Simon Dryers Technology, we know that true performance goes beyond great machines; it’s about keeping them running at their best, every day.
That’s why we work closely with the Tummers Support Group, a dedicated service division within the Tummers Group, combining the experience and expertise of all Tummers companies worldwide.
Whether you operate a drying system, complete food processing line, or custom installation, our support teams are here to keep your equipment performing efficiently and sustainably, wherever you are.
Need service, spare parts, or technical advice? Contact our support specialists today.
Global service, local presence
The Tummers Support Group operates across our international network with teams based in the Netherlands, the United Kingdom, the USA, India, and China.
This global reach ensures that help is never far away, offering fast response times, local spare part delivery, and on-site technical expertise.
Our reach, your reassurance:
- 24/7 service and maintenance availability
- Local spare part stocks and rapid logistics
- Certified engineers with process expertise
- Remote and on-site diagnostics
- Preventive maintenance programs
- Global training and technical documentation
What we offer:
- Fast delivery of original spare parts
- Advice on recommended stock components for your facility
- Support for both new and legacy systems
- Supply of upgraded or custom-modified parts for improved performance
Every hour counts. Let’s keep your line running 24/7.
Preventive maintenance & inspections
Prevention is better than repair and our service engineers are trained to spot and solve issues before they interrupt your production.
Regular inspections, updates, and fine-tuning ensure that your machines maintain peak performance and energy efficiency.
Our maintenance support includes:
- Scheduled preventive inspections
- Performance optimisation and calibration
- Emergency on-site repair
- Root cause analysis and prevention planning
- Safety and compliance checks
Our engineers combine deep technical understanding with practical experience ensuring your equipment meets the latest standards and keeps producing efficiently.
Modifications & upgrades
Industrial processes evolve and your equipment should evolve with them.
The Tummers Support Group can upgrade, adapt, or modify your machines to match new process demands, safety regulations, or energy efficiency targets.
From control system modernisation to capacity expansions and energy-saving modifications, we help you extend your equipment’s lifespan and performance.
The strength of the group
By combining the knowledge of all Tummers Group companies, including Tummers Simon Dryers Technology, Tummers Food Processing Solutions, Tummers Metal Solutions, Tummers Kiron India, Tummers USA, and Van der Giessen Industrie, the Support Group offers unmatched technical depth and global coverage.
This synergy allows us to provide not only spare parts and service but also engineering insights, process optimisation, and lifetime partnership support.
Get our support
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100+ years
experience in drying technology.
Engineered
Machines designed for dust control, energy efficiency, hygiene and clean-label compatibility.
Support
From testing in our lab to installation and after-sales service.
Sustainable
Efficient steam use, minimal waste and high product yield.
Frequently asked questions
It’s the central service and maintenance organisation of the Tummers Group, providing global technical support, spare parts, and process optimisation services.
The Support Group services all Tummers Group companies, including Tummers Simon Dryers Technology, Tummers Food Processing Solutions, and Tummers Metal Solutions.
We operate from Europe (NL & UK), North America (USA), Asia (India & China)
Most parts are available from our regional warehouses for quick delivery. For critical components, we offer advice on keeping your own stock to minimise downtime.
Yes. We provide custom modifications and modernisations for older systems ensuring compliance, efficiency, and extended lifetime.
Using indirect steam heating, condensate recovery, and low sweep-air systems, our dryers can achieve steam-to-evaporation ratios as low as 1.2:1 a major energy saving compared to hot-air systems.
Absolutely. Our engineers can create a custom inspection plan to match your equipment’s schedule and performance goals.
